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Payment and shipping

1.               Payment

1.1.          The Client pays the full cost of the purchase (100%) made in the online store.

1.2.          Transactions made through the Payment Center are calculated in euros. The purchase amount is deducted from the Client’s account also in euro currency.

1.3.          Orders can be paid by credit card (Visa, MasterCard) or through SEB and SWED bank links.

1.4.          Payment takes place outside the online store, in a safe environment: when paying with a bank link in a safe environment of the respective bank, when paying with a credit card in the Maksekeskus security environment (https://www.maksekeskus.ee). Payment is made by the card holder. Cardholder data is entered by the owner into the database located on the Maksekeskus server, and is also stored in Maksekeskus. The Company does not have access to the Bank of the Client and credit card details.

1.5.          After placing the order and paying for the goods, the order confirmation will be sent to the Client by e-mail.

1.6.          When the Buyer chooses a payment method, the Seller, in case of ambiguity regarding the information presented in the order, has the right to contact the Buyer through abcled.ee at the details specified in the order. The countdown for the delivery of goods in this case begins with the establishment of contact with the Buyer. The Buyer's order may be canceled without prior notice if:

 (a) the Seller fails to contact the Buyer within 2 (two) business days after the order is submitted;

 (b) The Buyer does not provide the Seller with the requested information within the time period specified by the Seller;

 (c) The Buyer does not provide the Seller with consent to the processing of his personal data.

1.7.          The Seller has the right, without prior notice to the Buyer, to cancel his order if the Buyer does not pay for the goods within 3 (three) business days.

 

2.               Delivery

2.1.          After the entry into force of the sales agreement (payment of the invoice by the Client), abcled.ee completes the order and transfers it to its logistics partners for delivery.

2.2.          The delivery times indicated on the abcled.ee website are valid from the moment the invoice is paid.

2.3.          To ensure fast delivery, we ask you to be careful when entering delivery data when placing an order.

2.4.          If products (but not packaging) are damaged during transportation, they will be replaced. If the product cannot be replaced, we offer compensation for the cost of damaged goods.

2.5.          Abcled.ee is not responsible for the delay in the delivery of goods if the goods were timely delivered to the logistics partners according to the delivery time promised by the Client, but delivery is delayed due to circumstances that abcled.ee could not influence or foresee.

2.6.          Placing an order, the Buyer agrees to indicate the exact place of delivery of goods.

2.7.          The service for receiving goods at Omniva, SmartPOST branches is not provided in the following cases:

2.7.1.     If the total weight of the goods ordered is more than 20 (twenty) kg;

2.7.2.     If the total sizes of the goods ordered from the Seller do not allow us to provide this service. Maximum package size: 60 x 36 x 60 cm.

2.8.          Delivery of goods is carried out mainly in Estonia, but by agreement the goods can be delivered to any other country.

2.9.          The goods are delivered to the Client as services offered by SmartPOST, Omniva, Cargobus. In addition, the Client can pick up the goods directly from the ABCLED store at Punane 1, in Tallinn. Client pays return shipping charges. Delivery cost depends on the destination: SmartPOST package 2.99 €, Omniva 3.50 €, courier Cargobus 12.40 € m (NB! Shipping cost may vary depending on the physical size of the goods). In the event of a change in the cost of delivery, the Client will be immediately informed of this by e-mail or by the phone number left.

2.10.       The company carries out orders, i.e. delivers the order to the post office for shipment no later than three business days after receipt of the order value on the account of the company. Delivery of goods to the Client depends on postal services. Estimated time of arrival 1-3 business days. Delivery outside Estonia takes place within 28 calendar days. In exceptional cases, the online store has the right to deliver the goods within a period of up to 45 calendar days.

2.11.       Delivery times indicated in the product description are preliminary. The seller delivers the goods to the Buyer, guided by the time specified in the order confirmation. The terms of delivery of goods do not apply in cases where the necessary goods are not available at the Seller’s warehouse, and the Buyer is informed about the shortage of ordered goods. Confirming these Rules, the Buyer agrees that, in exceptional cases, the provision of goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to immediately contact the Buyer and agree on the timing of the provision of goods and other conditions. If the Seller does not provide the goods within the period specified in the order for the goods, and the Parties do not agree on an additional period for the delivery of goods, the Buyer may refuse the transaction.

2.12.       The Seller is released from liability for violation of the terms for the provision of goods, if the goods are not provided to the Buyer or are not delivered on time due to the fault of third parties unrelated to the Seller and / or independent of the Seller, or due to circumstances depending on the Buyer.

2.13.       If, choosing a delivery method, the Client noted “Pickup. Punane 1, Tallinn, ordered goods must be collected no later than within 3 (three) business days after the Seller informs the Buyer by e-mail that the goods can be picked up.

2.14.       Only the person who placed the order or the person indicated at the time of placing the order can pick up the goods. Upon receipt of the goods, it is necessary to have with you and provide the ABCLED employee with a valid document confirming the identity of the person.